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Although Doris doesn’t appear in the first film, she is mentioned, along with Mabel, by the Magic Mirror when he says that “(Cinderella’s) hobbies involve cooking and cleaning for her two evil sisters.”
Doris is first seen in Shrek 2, when King Harold secretly enters the Poison Apple, in which she is working as a bartender. She recommends Puss in Boots to the king for the task of assassinating Shrek. Near the climax of the film, Doris points King Harold to a door guarded by the Fairy Godmother's bodyguards, behind which Prince Charming and the Fairy Godmother are secretly meeting. In Far Far Away Idol, she is accused by Simon Cowell of being ugly after she sings Cyndi Lauper's "Girls Just Wanna Have Fun".
In Shrek the Third, Doris becomes one of Shrek's best friends before the events of the film. At the beginning of the film, Doris is briefly mentioned by Mabel when Prince Charming visits the Poison Apple. Mabel says that Doris does not belong there anymore, indicating that Doris is living in Far Far Away. She is also seen during Fiona's baby shower, but all in attendance escape by a hidden trapdoor when Charming starts to siege the kingdom. Later, she is imprisoned by Charming after he invades Far Far Away. With the princesses, Donkey and Puss, she escapes and infiltrates the castle to confront Charming. In the end, Doris and Mabel finally meet in Charming's play and reconcile when Artie convinces the villains not to continue their villainous ways when they didn't get their happily ever after.
Doris appears very briefly in Shrek Forever After at the ogre triplets' birthday party.
Doris is an unusually masculine female who works at the Poison Apple. She has a deep male voice and sports make-up similar to that of a drag queen; which includes blue eye-shadow and prominent drawn-on eyebrows. She has brown hair styled in a crown braid and she wears a purple floor length dress in all the movies she is in. Many of the characters find her very unappealing, with some even doubting her gender. A few examples would be Fiona saying, "You go...girl?" during her singing performance of "Girls Just Wanna Have Fun" in Far Far Away Idol. Simon also accuses her of being ugly as well. In Shrek the Third, Snow White retracts her statement of how many beautiful princesses there were in the group when she looks at Doris, who responds by glaring at her. It is unknown why she has a male voice, though it could be to make her more unattractive. Although there is no evidence to confirm or support it, some fans believe Doris may be transgender, as a way of explaining her masculine traits.
- In Shrek 2, the Fairy Godmother's cottage has two dual portraits outside her office picturing two similar looking people. One of a man, and the other a woman who looks strikingly like Doris. This could imply that Doris was born a man and went to the Fairy Godmother to ask to become a woman. This same picture is featured in the special features on the Old version of the Shrek 2 DVD.
- Doris is voiced by the late Larry King in the US, and Jonathan Ross in the UK.